Unreal Engine Platformer animset

Hi,

I bought that animation pack on your website, not on the unreal marketplace (big mistake) and I have lost the pack due an issue with my computer. I’m not able to download it again with the provided link when I bought it.

I have sent you several emails and I never got a reply… is this the proper place for that? Do you have any solution for your “old” customers??

My Order ID is: #1062-FS

THanks

1 Like

Hi @kanc,

Thanks for the message, I have gone through and created your up to date order on our store. You can download your files by logging in with your email here: https://filmstorm.net/store/#!/~/signIn/returnUrl=!/~/

Please let me know if that works for you :smiley:

Thanks and if you ever need any help please send us a message here :slight_smile: